Privacy Policy
Welcome to our online store where peace calm and tranquility begin.
Please contact us through our customer contact form Links in the footer of each page or by email: contact@suaimhneas.online, and we will be pleased to assist you.
At Suaimhneas we are commited to protecting our visitors’ and customers’ privacy, and to providing the best customer experience. All information processed or stored through Wix, our website provider, is securely encrypted and stored. Wix uses secure encryption protocols.
Personal information such as name and address, phone number, email and payment details are securely stored and utilised for the purpose of payment and provision of goods purchased including contact in respect of orders and delivery and transaction processing (payment providers) and shipping. We do not share personal details with any other services beyond those noted for transaction / payment and fulfilment / shipping and advertisement purposes. Where customers submit contact forms their information will be stored for the purpose of response and resolution and the provision of customer services and website membership. By placing an order the customer understands, accepts and consents to information sharing, storage and usage as set out herein.
Cookies
Core Cookies are used on this website to collect data in order to ensure site functionality, security, user sessions, and shopping cart persistence (such as XSFR-Token, hs, svsession, amd bSession) and to complete and process purchases, website and customer membership and offers / discounts where applicable, subscriptions and gift cards, product details and images, payment, shipping and to ensure that customer orders and communications are updated and notified to you in respect of delivery, returns, payments, refunds, and cancellations. Some details are also shared from time to time with third parties for the purposes of marketing and advertisements such as Meta/facebook, ebay, google and Wix.
Shipping providers such as Royal Mail, DPD, Evri and other couriers from time to time employed will also require your personal data collection to ensure your order and delivery journey is notified and completed as requested. All customer information is held securely and encrypted and is never shared for any other purposes by us.
Consent
Tracking is subject to customer / user consent which may be withdrawn at anytime through our sites cookie banner displayed at the beginning of each session.
Legislation / Obligations and Information Requests.
Customers are entitled to request confirmation of their information provided and held and under GDPR / Data Protection Act. Upon receipt of a request from a customer information / responses must be provided in accordance with legislation and regulations from time to time in force.